Shipping policy
Holista Beauty Shipping Policy
At Holista Beauty, we're committed to delivering your order quickly, safely, and reliably.
Shipping Partner
We proudly ship all orders using Aramex Door-to-Door, ensuring your products are delivered directly to your chosen address anywhere within South Africa.
Processing Time
- Orders are processed within 1–2 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
- Major Cities: 2–4 business days
- Outlying & Rural Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather, courier delays, or peak shopping periods.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location.
Selected products may qualify for FREE shipping. Where applicable, this will be clearly indicated on the product page or automatically applied at checkout.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS so you can monitor your delivery every step of the way.
Delivery Information
Please ensure that your shipping address and contact details are accurate when placing your order. Holista Beauty cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
Delays
While we strive to deliver every order on time, unexpected courier delays may occasionally occur. We appreciate your patience and will keep you informed if there are any significant delays affecting your order.
Questions?
If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help and ensure you have the best shopping experience with Holista Beauty.